Lifetime
Services
Field
Services

Temporary expert support on site.

Used worldwide, reliable & flexible

Our Field Services experts are at your side worldwide and support your local teams in all kinds of situations. Decades of field service experience allow our experts to provide optimum support for your system and minimize downtimes. This allows you to concentrate on your core activities, even during the peak season.

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Expert support on request

Our Field Services enable you to get temporary support from experienced technicians whenever you need it. This means maximum flexibility for you and optimum system support.

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Worldwide service

Field Service technicians are available worldwide and are there for you. This availability close to your location enables a fast response time.

Field Service Engineer Pierre

Extensive and specialized experience

Whether it's planned maintenance, inspection or support during your peak season, our field service technicians are absolute experts in their field and will fulfill your orders with maximum efficiency.

  • Regular maintenance of your system reduces the risk of system downtime by detecting anomalies, defects and wear at an early stage. This ensures the continuous operation of your system and the safety of your system personnel.
  • Field Services Technical Cleaning
    The professional cleaning of an intralogistics system is essential to minimize system downtimes and meet the requirements of comprehensive quality management. Our Field Services experts clean your system and therefore all critical components and ensure system operation.
  • Field Services Peak Support
    Our highly qualified Field Services experts look after your system at times when uptime is most important: during your peak season. Benefit from cost-efficient solutions by temporarily supplementing your team instead of permanently expanding the team on site.
Maintenance and repair work with modern equipment
CUSTOMIZED
SERVICES FOR 
INTRALOGISTICS

Interested?

Find out more about our service portfolio in the Lifetime Services area or contact us!

Individual spare parts packages for your intralogistics system.

Spare Parts Services

Our experienced Remote Customer Support engineers assist you whenever you need it.

Remote Services

our On-Site Service Packages - tailored to your needs

On-site Services

Lifetime Services: Training Services for your On-site Personal.

Training Services

Retrofit and modernisation for your intralogistics - replacement equipment, adaptation, refurbishment and modernisation.

Retrofit & Extension Services

Smart Services

Strategic further development of your distribution center.

Advisory Services

Condition-based maintenance of your plant for high plant availability.

Condition Based Maintenance

Standardized
Quality Processes

Reducing total cost of ownership.

Total Cost of Ownership

Explore TGW

mhpn-award_2300x700

TGW Logistics wins two Reader’s Choice Awards for RovoFlex and Stingray Shuttle

Optimize Intralogistics for Peak Season Efficiency | TGW Logistics
Lifetime Services
Peak Season

How to Master Your Peak Season: A Comprehensive Guide for Intralogistics Success

Case Studies
Case Studies - Industrial & Consumer

Hachette UK Distribution

Automatisierung ist der Schlüssel zur Profitabilität im Online-Lebensmittelhandel
Grocery
Technologies

e-Pack study: How packaging and automation make or break online grocery success